Property & Casualty Insurance Technology Executive With more than 35 years of experience at the forefront of Property & Casualty (P&C) insurance technology, Frank Heaps has worked with some of the industry's most influential solution providers—including Duck Creek Technologies, Insurity, and other pioneering platforms—to drive modernization, improve carrier agility, and deliver measurable business outcomes.
Frank brings deep domain knowledge across policy administration, claims management, billing systems, and underwriting solutions, with a hands-on understanding of how technology enables competitive differentiation in today's complex regulatory and consumer landscape. He has guided insurers through multi-phase system transformations, product innovation cycles, and enterprise cloud migrations, ensuring operational excellence and strategic growth.
From Tier 1 Carriers to MGAs and Private Equity firms, Frank's work is rooted in aligning technology architecture with client goals—empowering organizations to scale efficiently, comply confidently, and navigate the digital insurance era with clarity and impact.
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