Frank Heaps
Frank Heaps
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Consulting Services for P&C Insurers & Private Equity Firms

Business Strategy, AI/Analytics, & Value-Creation Planning   

  • Define clear business and technology objectives tied to growth, cost reduction, and exit multiples
  • Develop prioritized, milestone-driven roadmaps with KPIs and ROI targets
  • Align stakeholders—executive leadership, IT and operations—to ensure seamless execution
  • Create AI and analytics roadmap to improve outcomes

Insurance Solution Vendor Survey & Competency Assessment

  • Comprehensive vendor landscape scan 
  • Execute structured RFI/RFP processes to capture market-wide solution offerings 
  • Host vendor demos and proof-of-concepts to validate real-world capabilities 
  • Shortlist candidates based on fit to P&C requirements and strategic priorities

P&C Insurance Market Survey & Strategic Insights 

  •  Evaluate topline performance: premium growth, earnings stability, reserve releases and combined ratio trends
  •  Map high-impact headwinds: natural catastrophe losses, social inflation and cyber liability pressures 
  •  Uncover product innovation avenues: usage-based insurance, telematics solutions and embedded coverages 

Customer Experience & Distribution Innovation

  •  Design omnichannel portals, mobile apps and chatbot interfaces for seamless policy shopping and self-service
  • Integrate telematics, IoT and usage-based insurance capabilities to personalize offerings
  • Forge insurtech partnerships and digital ecosystems to unlock new distribution channels

Core System Modernization & Integration

  • Assess legacy platforms (policy admin, claims, billing) and design cloud-native, API-first architectures
  • Lead vendor selection, build-to-order module development, and phased migration plans
  • Third-party solutions to improve business operations and outcomes
  • Data, Analytics & AI Enablement

M&A Advisory, Due Diligence & Exit Readiness 

  • Perform commercial, operational and IT due diligence to de-risk transactions and validate deal thesis
  • Develop post-close integration blueprints or carve-out roadmaps to capture synergies
  • Craft exit-optimization strategies—including financial modeling, ESG positioning and buyer outreach—to maximize valuation

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